Ownership |
Always ask: How can I make it happen?
Always ask: How else can I help? |
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Urgency |
Always ask: If I was the customer, what would I expect from us?
Always Agree, Set and Meet Expectations. |
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Efficiency |
Always ask: Am I doing it as fast as possible?
Always ask: Am I doing it with as little waste as possible? |
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Quality |
Always ask: Am I doing it as well as possible?
Always ask: Am I doing it as consistent as possible?
Always ask: Am I doing it as safe as possible? |
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Innovation |
Always ask: How can we do it better
Always ask: What else does the customer need? |